. >> hear tees dean of the disgusting, reporter russ ptacek. >> reporter: our first story started when one of my facebook followers wrote me complaining about a mouse and a roach. and people who didn't seem to care at a 7-eleven. i told her to call the health department. they shut it down. >> i've been coming here for 10 years now. >> reporter: this customer was angry, too, because clerks at the south capitol street 7- eleven weren't absing questions. >> can i see that? >> reporter: this clerk wouldn't stop moving that city card when i asked to see if he is certified ?roo. when you're playing with a card like this, i can't see the expiration date, i can't see your name. >> reporter: inspectors reported rodent droppings on the floor and hot dorks hamburgers, and chicken wings at unsafe temperatures. around back, they cited a rat running under a pallet, and at the nacho display, a live roach. >> you've got to be serious here. you cook food, you be serious. people eat this stuff. >> reporter: we didn't get answers. >> we're actually looking for the store manager. >> reporter: they weren't